Privacy Statement
This PDA (Parentbot) Privacy Statement (the “Privacy Statement”) must be read in conjunction with the PDA (Parentbot) Terms of Use (the “Terms”). Unless otherwise stated, all other capitalized terms contained in this Privacy Statement shall have the meaning given to it in the Terms. In this Privacy Statement, “we”, “us” or “our” refers collectively to the Research Study Team.
- 1. The purpose of this Privacy Statement is to inform you of how we collect, use, disclose and process data and personal data relating to you, or that may relate to a third party individual and is provided by you (collectively, “Data”). Please read this Privacy Statement carefully.
Types of Data that we collect
- 2. We may request certain types of data from you in connection with your Use of PDA (Parentbot).
Examples of the types of Data which we may request and collect include, but are not limited to:
- 2.1. Information relating to your Account, such as your Account preferences;
- 2.2. Information about you; such as your email addresses;
- 2.3. Information from your Device including but not limited to your IP address, device type and model, and other forms of data from your Device in connection with the Use of PDA (Parentbot);
- 2.4. Information relating to the version of the PDA (Parentbot) app on your Device or your Use of PDA (Parentbot), including but not limited to information relating to the usage of the various functionalities, features or clicks on the PDA (Parentbot) app as well as Device permissions such as the permission to push notifications, use any connectivity services, and other similar information;
- 2.5. Fingerprint, Face Identification enrolled by, where applicable, the relevant Fingerprint Recognition Feature or Face Recognition Feature on your Registered Mobile Device;
- 2.6. Your Captured Face Data;
- 2.7. Your Login Credentials for Using PDA (Parentbot); and
- 2.8. Such other information as may be provided by, or collected from you in connection with your Use of PDA (Parentbot).
- 3. We may collect the Data and other types of information relating to your activities in respect of PDA (Parentbot) through various technologies including but not limited to:
- 3.1. Analytics Tags: Analytics Tags are used by us to analyse the effectiveness of the functionalities and features of PDA (Parentbot) and PDA (Parentbot) Materials and user preferences relating to PDA (Parentbot) and PDA (Parentbot) Materials in order to improve general user experience, We may use information collected through such analytics tags in combination with your Data (such as transaction history and demographic information) to understand more about the profile of our users.
- 3.2. Server Logs: Server logs are files and records of activity created by the Device that you Use PDA (Parentbot). For example, a web server log may record a history of page requests whereas other logs may record errors, access attempts or other information about your Device, such as your IP address or your Device’s cookie settings. We collect and retain such server logs for administrative, security and troubleshooting purposes.
- 3.3. Device information: Information relating to your Device such as its model, type, operating system and other technical attributes.
Why we collect Data
- 4. Data requested and collected from you may be used, disclosed and processed by us for any, some or all of the following purposes:
- 4.1. To assist, process and facilitate your Use of PDA (Parentbot), including registering and creating your Account, facilitating your login into your Account and your use of any features of functionalities of PDA (Parentbot);
- 4.2. To carry out your instructions or respond to any queries, feedback or complaints provided by (or purported to be provided by) you or on your behalf, or otherwise for the purposes of responding to or dealing with your interactions with us;
- 4.3. To monitor and track your usage of PDA (Parentbot) app, in order to assist us in understanding user behavior, trends and preferences, and in improving PDA (Parentbot). For the avoidance of doubt, we may also collect, use, disclose and process such Data to create reports and produce statistics regarding the above for record-keeping and reporting or publication purposes (whether internally or externally). Data used in such reports and statistics will be anonymized before publication;
- 4.4. For the purposes of storing or creating backups of your Data for contingency purposes;
- 4.5. To prevent or investigate any fraud, unlawful activity or omission or misconduct via the use of your Account, whether or not there is any suspicion of the aforementioned;
- 4.6. To deal with conflict of interests or investigate complaints in relation to your Account;
- 4.7. To authenticate your identity through the use of PDA (Parentbot) Face Verification;
- 4.8. To enable us to contact you or communicate with you on any matters relating to your Use of PDA (Parentbot), including but not limited to the purposes set out above, via email, push notifications or such other forms of communication that we may introduce from time to time depending on the functionality of PDA (Parentbot) and your Device; and
- 4.9. For any other purpose(s) that do not appear above where permissible under any written law, as may be notified by us to you from time to time, (collectively, the “Purposes”).
- 5. If you provide us with Data:
- 5.1. We may share, transfer and disclose Data with Approved Service Providers and relevant third party service providers in connection with your Use of PDA (Parentbot), unless such sharing is prohibited by written law; and
- 5.2. For your convenience, we may also display to you Data you had previously supplied us. This will speed up the transaction(s) and save you the trouble of repeating previous submissions. Should such displayed Data be out-of-date, you shall be required to supply the latest Data through the study team members without delay.
How we handle and manage your Data
- 6. Your data may be stored in servers, systems or devices owned, operated or managed by us, a relevant Third Party or any third party service provider engaged by us or a relevant Third Party, or on your Device, and may be used by us (or our third party service providers) and approved Service Providers to facilitate your Use of PDA (Parentbot).
- 7. You may withdraw your consent to the use and disclosure of Data by us with reasonable notice; however, doing so may prevent proper Use of PDA (Parentbot), or any part thereof. We may retain, use, disclose and process your Data for any Purposes set out herein where permitted under any applicable law.
Changes to Privacy Statement
- 8. We reserve the right to change, modify or supplement the Privacy Statement at our discretion and at any time, by posting the changed, modified or supplemented Privacy Statement on or through direct contact or via the PDA (Parentbot) app, or through such other means as we may deem appropriate. Your continued Use of PDA (Parentbot) following the posting of any change, modification or supplement will constitute your acceptance of such change, modification or supplement. If you do not agree to any change, modification or supplement to the Privacy Statement, please do not Use PDA (Parentbot).
This version of the Privacy Statement is dated 18 May 2022